SIT – Tourism, Travel and Hospitality Training Package
Our Tourism, Travel & Hospitality units are our largest library of units available, ranging from Certificate I in Hospitality to Advanced Diploma of Hospitality Management.
Included hardcopy and eBook assessment and support tools
Included eLearning assessment and support tools
Unit List
| Code | Unit name | Hardcopy and eBook | eLearning |
|---|---|---|---|
| SITXCCS001 | Provide customer information and assistance | ✓ | ✓ |
| SITXCCS002 | Provide visitor information | ✓ | ✓ |
| SITXCCS003 | Interact with customers | ✓ | ✓ |
| SITXCCS004 | Provide lost and found services | ✓ | - |
| SITXCCS006 | Provide service to customers | ✓ | ✓ |
| SITXCCS007 | Enhance the customer service experience | ✓ | ✓ |
| SITXCCS008 | Develop and manage quality customer service practices | ✓ | - |
| SITXCOM001 | Source and present information | ✓ | ✓ |
| SITXCOM002 | Show social and cultural sensitivity | ✓ | ✓ |
| SITXCOM005 | Manage conflict | ✓ | ✓ |
| SITXWHS001 | Participate in safe work practices | ✓ | ✓ |
| SITXWHS002 | Identify hazards, assess and control safety risks | ✓ | ✓ |
| SITXWHS003 | Implement and monitor work health and safety practices | ✓ | ✓ |
| SITXWHS004 | Establish and maintain a work health and safety system | ✓ | - |
| SITXFSA001 | Use hygienic practices for food safety | ✓ | ✓ |
| SITXFSA002 | Participate in safe food handling practices | ✓ | ✓ |
| SITXFSA003 | Transport and store food | ✓ | - |
| SITXFSA004 | Develop and implement a food safety program | ✓ | - |
| SITHIND001 | Use hygienic practices for hospitality service | ✓ | ✓ |
| SITHIND002 | Source and use information on the hospitality industry | ✓ | ✓ |
| SITHIND003 | Use hospitality skills effectively | ✓ | ✓ |
| SITHIND004 | Work effectively in hospitality service | ✓ | ✓ |
| SITXHRM001 | Coach others in job skills | ✓ | ✓ |
| SITXHRM002 | Roster staff | ✓ | ✓ |
| SITXHRM003 | Lead and manage people | ✓ | ✓ |
| SITXHRM004 | Recruit, select and induct staff | ✓ | - |
| SITXHRM006 | Monitor staff performance | ✓ | - |
| SITXINV001 | Receive and store stock | ✓ | ✓ |
| SITXINV002 | Maintain the quality of perishable items | ✓ | ✓ |
| SITXINV003 | Purchase goods | ✓ | - |
| SITXINV004 | Control stock | ✓ | - |
| SITXINV005 | Establish stock purchasing and control systems | ✓ | - |
| SITXMGT001 | Monitor work operations | ✓ | ✓ |
| SITXMGT002 | Establish and conduct business relationships | ✓ | - |
| SITXMGT003 | Manage projects | ✓ | - |
| SITXFIN001 | Process financial transactions | ✓ | ✓ |
| SITXFIN002 | Interpret financial information | ✓ | ✓ |
| SITXFIN003 | Manage finances within a budget | ✓ | ✓ |
| SITXFIN004 | Prepare and monitor budgets | ✓ | - |
| SITXFIN005 | Manage physical assets | ✓ | - |
| SITHKOP001 | Clean kitchen premises and equipment | ✓ | ✓ |
| SITHKOP002 | Plan and cost basic menus | ✓ | ✓ |
| SITHKOP004 | Develop menus for special dietary requirements | ✓ | - |
| SITHKOP005 | Coordinate cooking operations | ✓ | - |
| SITHKOP006 | Plan catering for events or functions | ✓ | - |
| SITHKOP007 | Design and cost menus | ✓ | - |
| SITXEBS001 | Use social media in a business | ✓ | ✓ |
| SITXEBS002 | Develop, implement and monitor the use of social media in a business | ✓ | - |
| SITHPAT001 | Produce cakes | ✓ | - |
| SITHPAT002 | Produce gateaux, torten and cakes | ✓ | - |
| SITHPAT003 | Produce pastries | ✓ | - |
| SITHPAT004 | Produce yeast-based bakery products | ✓ | - |
| SITHPAT005 | Produce petit fours | ✓ | - |
| SITHPAT006 | Produce desserts | ✓ | ✓ |
| SITHPAT007 | Prepare and model marzipan | ✓ | - |
| SITHPAT008 | Produce chocolate confectionery | ✓ | - |
| SITHPAT009 | Model sugar-based decorations | ✓ | - |
| SITHPAT010 | Design and produce sweet buffet showpieces | ✓ | - |
| SITHCCC001 | Use food preparation equipment | ✓ | ✓ |
| SITHCCC002 | Prepare and present simple dishes | ✓ | ✓ |
| SITHCCC003 | Prepare and present sandwiches | ✓ | ✓ |
| SITHCCC004 | Package prepared foodstuffs | ✓ | - |
| SITHCCC005 | Prepare dishes using basic methods of cookery | ✓ | ✓ |
| SITHCCC006 | Prepare appetisers and salads | ✓ | ✓ |
| SITHCCC007 | Prepare stocks, sauces and soups | ✓ | ✓ |
| SITHCCC008 | Prepare vegetable, fruit, eggs and farinaceous dishes | ✓ | ✓ |
| SITHCCC011 | Use cookery skills effectively | ✓ | ✓ |
| SITHCCC012 | Prepare poultry dishes | ✓ | ✓ |
| SITHCCC013 | Prepare seafood dishes | ✓ | ✓ |
| SITHCCC014 | Prepare meat dishes | ✓ | ✓ |
| SITHCCC015 | Produce and serve food for buffets | ✓ | - |
| SITHCCC016 | Produce pates and terrines | ✓ | - |
| SITHCCC017 | Handle and serve cheese | ✓ | - |
| SITHCCC018 | Prepare food to meet special dietary requirements | ✓ | ✓ |
| SITHCCC019 | Produce cakes, pastries and breads | ✓ | ✓ |
| SITHCCC020 | Work effectively as a cook | ✓ | ✓ |
| SITHCCC021 | Prepare specialised food items | ✓ | - |
| SITHASC001 | Prepare dishes using basic methods of Asian cookery | ✓ | - |
| SITHASC002 | Prepare Asian appetisers and snacks | ✓ | - |
| SITHASC003 | Prepare Asian stocks and soups | ✓ | - |
| SITHASC004 | Prepare Asian sauces, dips and accompaniments | ✓ | - |
| SITHASC005 | Prepare Asian salads | ✓ | - |
| SITHASC006 | Prepare Asian rice and noodles | ✓ | - |
| SITHASC008 | Prepare Asian cooked dishes | ✓ | - |
| SITHFAB001 | Clean and tidy bar areas | ✓ | ✓ |
| SITHFAB002 | Provide responsible service of alcohol | ✓ | ✓ |
| SITHFAB003 | Operate a bar | ✓ | ✓ |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | ✓ | ✓ |
| SITHFAB005 | Prepare and serve espresso coffee | ✓ | ✓ |
| SITHFAB007 | Serve food and beverage | ✓ | ✓ |
| SITHFAB008 | Operate and monitor cellar systems | ✓ | - |
| SITHFAB009 | Conduct a product tasting for alcoholic beverages | ✓ | - |
| SITHFAB010 | Prepare and serve cocktails | ✓ | - |
| SITHFAB011 | Provide advice on beers, spirits and liqueurs | ✓ | - |
| SITHFAB012 | Provide advice on Australian wines | ✓ | - |
| SITHFAB013 | Provide advice on imported wines | ✓ | - |
| SITHFAB014 | Provide table service of food and beverage | ✓ | ✓ |
| SITHFAB016 | Provide advice on food | ✓ | ✓ |
| SITHFAB017 | Provide advice on food and beverage matching | ✓ | - |
| SITHFAB019 | Plan and monitor espresso coffee | ✓ | - |
| SITXGLC001 | Research and comply with regulatory requirements | ✓ | - |
| SITHACS001 | Clean premises and equipment | ✓ | ✓ |
| SITHACS002 | Provide housekeeping services to guests | ✓ | ✓ |
| SITHACS003 | Prepare rooms for guests | ✓ | ✓ |
| SITHACS004 | Launder linen and guest clothes | ✓ | - |
| SITHACS006 | Provide valet service | ✓ | - |
| SITHACS008 | Provide accommodation reception services | ✓ | - |
| SITXMPR002 | Create a promotional display or stand | ✓ | - |
| SITXMPR007 | Develop and implement marketing strategies | ✓ | - |
| SITTIND001 | Source and use information on the tourism and travel industry | ✓ | ✓ |
| SITHGAM001 | Provide responsible gambling services | ✓ | ✓ |
| SITTTSL002 | Access and interpret product information | ✓ | ✓ |
| SITEEVT001 | Source and use information on the events industry | ✓ | - |
| SITEEVT003 | Coordinate on-site event registrations | ✓ | - |
| SITEEVT004 | Provide event staging support | ✓ | - |
| SITEEVT005 | Plan in-house events or functions | ✓ | - |
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