SIT – Tourism, Travel and Hospitality Training Package

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Our Tourism, Travel & Hospitality units are our largest library of units available, ranging from Certificate I in Hospitality to Advanced Diploma of Hospitality Management.

  • SITXCCS001 Provide customer information and assistance
  • SITXCCS002 Provide visitor information
  • SITXCCS003 Interact with customers
  • SITXCCS004 Provide lost and found services
  • SITXCCS006 Provide service to customers
  • SITXCCS007 Enhance the customer service experience
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM001 Source and present information
  • SITXCOM002 Show social and cultural sensitivity
  • SITXCOM005 Manage conflict
  • SITXWHS001 Participate in safe work practices
  • SITXWHS002 Identify hazards, assess and control safety risks
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXWHS004 Establish and maintain a work health and safety system
  • SITXFSA001 Use hygienic practices for food safety
  • SITXFSA002 Participate in safe food handling practices
  • SITXFSA003 Transport and store food
  • SITXFSA004 Develop and implement a food safety program
  • SITHIND001 Use hygienic practices for hospitality service
  • SITHIND002 Source and use information on the hospitality industry
  • SITHIND003 Use hospitality skills effectively
  • SITHIND004 Work effectively in hospitality service
  • SITXHRM001 Coach others in job skills
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXHRM004 Recruit, select and induct staff
  • SITXHRM006 Monitor staff performance
  • SITXINV001 Receive and store stock
  • SITXINV002 Maintain the quality of perishable items
  • SITXINV003 Purchase goods
  • SITXINV004 Control stock
  • SITXINV005 Establish stock purchasing and control systems
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXMGT003 Manage projects
  • SITXFIN001 Process financial transactions
  • SITXFIN002 Interpret financial information
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXFIN005 Manage physical assets
  • SITHKOP001 Clean kitchen premises and equipment
  • SITHKOP002 Plan and cost basic menus
  • SITHKOP004 Develop menus for special dietary requirements
  • SITHKOP005 Coordinate cooking operations
  • SITHKOP006 Plan catering for events or functions
  • SITHKOP007 Design and cost menus
  • SITXEBS001 Use social media in a business
  • SITHPAT001 Produce cakes
  • SITHPAT002 Produce gateaux, torten and cakes
  • SITHPAT003 Produce pastries
  • SITHPAT004 Produce yeast-based bakery products
  • SITHPAT005 Produce petit fours
  • SITHPAT006 Produce desserts
  • SITHPAT007 Prepare and model marzipan
  • SITHPAT008 Produce chocolate confectionery
  • SITHPAT009 Model sugar-based decorations
  • SITHPAT010 Design and produce sweet buffet showpieces
  • SITHCCC001 Use food preparation equipment
  • SITHCCC002 Prepare and present simple dishes
  • SITHCCC003 Prepare sandwiches
  • SITHCCC004 Package prepared foodstuffs
  • SITHCCC005 Prepare dishes using basic methods of cookery
  • SITHCCC006 Prepare appetisers and salads
  • SITHCCC007 Prepare stocks, sauces and soups
  • SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes
  • SITHCCC011 Use cookery skills effectively
  • SITHCCC012 Prepare poultry dishes
  • SITHCCC013 Prepare seafood dishes
  • SITHCCC014 Prepare meat dishes
  • SITHCCC015 Produce and serve food for buffets
  • SITHCCC016 Produce pates and terrines
  • SITHCCC017 Handle and serve cheese
  • SITHCCC018 Prepare food to meet special dietary requirements
  • SITHCCC019 Produce cakes, pastries and breads
  • SITHCCC020 Work effectively as a cook
  • SITHCCC021 Prepare specialised food items
  • SITHASC001 Prepare dishes using basic methods of Asian methods
  • SITHFAB001 Clean and tidy bar areas
  • SITHFAB002 Provide responsible service of alcohol
  • SITHFAB003 Operate a bar
  • SITHFAB004 Prepare and serve non-alcoholic beverages
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB007 Serve food and beverage
  • SITHFAB008 Operate and monitor cellar systems
  • SITHFAB009 Conduct a product tasting for alcoholic beverages
  • SITHFAB010 Prepare and serve cocktails
  • SITHFAB011 Provide advice on beers, spirits and liqueurs
  • SITHFAB012 Provide advice on Australian wines
  • SITHFAB013 Provide advice on imported wines
  • SITHFAB014 Provide table service of food and beverage
  • SITHFAB016 Provide advice on food
  • SITHFAB017 Provide advice on food and beverage matching
  • SITHFAB019 Plan and monitor espresso coffee
  • SITXGLC001 Research and comply with regulatory requirements
  • SITHACS001 Clean premises and equipment
  • SITHACS002 Provide housekeeping services to guests
  • SITHACS003 Prepare rooms for guests
  • SITHACS004 Launder linen and guest clothes
  • SITHACS006 Provide valet service
  • SITHACS008 Provide accommodation reception services
  • SITXMPR002 Create a promotional display or stand
  • SITXMPR007 Develop and implement marketing strategies
  • SITTIND001 Source and use information on the tourism and travel industry
  • SITHGAM001 Provide responsible gambling services
  • SITTTSL002 Access and interpret product information
  • SITEEVT001 Source and use information on the events industry
  • SITEEVT003 Coordinate on-site event registrations
  • SITEEVT004 Provide event staging support
  • SITEEVT005 Plan in-house events or functions
  • HLTAID003 Provide first aid