- SITXCCS001 Provide customer information and assistance
- SITXCCS002 Provide visitor information
- SITXCCS003 Interact with customers
- SITXCCS004 Provide lost and found services
- SITXCCS006 Provide service to customers
- SITXCCS007 Enhance the customer service experience
- SITXCCS008 Develop and manage quality customer service practices
- SITXCOM001 Source and present information
- SITXCOM002 Show social and cultural sensitivity
- SITXCOM005 Manage conflict
- SITXWHS001 Participate in safe work practices
- SITXWHS002 Identify hazards, assess and control safety risks
- SITXWHS003 Implement and monitor work health and safety practices
- SITXWHS004 Establish and maintain a work health and safety system
- SITXFSA001 Use hygienic practices for food safety
- SITXFSA002 Participate in safe food handling practices
- SITXFSA003 Transport and store food
- SITXFSA004 Develop and implement a food safety program
- SITHIND001 Use hygienic practices for hospitality service
- SITHIND002 Source and use information on the hospitality industry
- SITHIND003 Use hospitality skills effectively
- SITHIND004 Work effectively in hospitality service
- SITXHRM001 Coach others in job skills
- SITXHRM002 Roster staff
- SITXHRM003 Lead and manage people
- SITXHRM004 Recruit, select and induct staff
- SITXHRM006 Monitor staff performance
- SITXINV001 Receive and store stock
- SITXINV002 Maintain the quality of perishable items
- SITXINV003 Purchase goods
- SITXINV004 Control stock
- SITXINV005 Establish stock purchasing and control systems
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXMGT003 Manage projects
- SITXFIN001 Process financial transactions
- SITXFIN002 Interpret financial information
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXFIN005 Manage physical assets
- SITHKOP001 Clean kitchen premises and equipment
- SITHKOP002 Plan and cost basic menus
- SITHKOP004 Develop menus for special dietary requirements
- SITHKOP005 Coordinate cooking operations
- SITHKOP006 Plan catering for events or functions
- SITHKOP007 Design and cost menus
- SITXEBS001 Use social media in a business
- SITXEBS002 Develop, implement and monitor the use of social media in a business
- SITHPAT001 Produce cakes
- SITHPAT002 Produce gateaux, torten and cakes
- SITHPAT003 Produce pastries
- SITHPAT004 Produce yeast-based bakery products
- SITHPAT005 Produce petit fours
- SITHPAT006 Produce desserts
- SITHPAT007 Prepare and model marzipan
- SITHPAT008 Produce chocolate confectionery
- SITHPAT009 Model sugar-based decorations
- SITHPAT010 Design and produce sweet buffet showpieces
- SITHCCC001 Use food preparation equipment
- SITHCCC002 Prepare and present simple dishes
- SITHCCC003 Prepare sandwiches
- SITHCCC004 Package prepared foodstuffs
- SITHCCC005 Prepare dishes using basic methods of cookery
- SITHCCC006 Prepare appetisers and salads
- SITHCCC007 Prepare stocks, sauces and soups
- SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes
- SITHCCC011 Use cookery skills effectively
- SITHCCC012 Prepare poultry dishes
- SITHCCC013 Prepare seafood dishes
- SITHCCC014 Prepare meat dishes
- SITHCCC015 Produce and serve food for buffets
- SITHCCC016 Produce pates and terrines
- SITHCCC017 Handle and serve cheese
- SITHCCC018 Prepare food to meet special dietary requirements
- SITHCCC019 Produce cakes, pastries and breads
- SITHCCC020 Work effectively as a cook
- SITHCCC021 Prepare specialised food items
- SITHASC001 Prepare dishes using basic methods of Asian methods
- SITHASC002 Prepare Asian appetisers and snacks
- SITHASC003 Prepare Asian stocks and soups
- SITHASC004 Prepare Asian sauces, dips and accompaniments
- SITHASC005 Prepare Asian salads
- SITHASC006 Prepare Asian rice and noodles
- SITHASC008 Prepare Asian cooked dishes
- SITHFAB001 Clean and tidy bar areas
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB003 Operate a bar
- SITHFAB004 Prepare and serve non-alcoholic beverages
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB007 Serve food and beverage
- SITHFAB008 Operate and monitor cellar systems
- SITHFAB009 Conduct a product tasting for alcoholic beverages
- SITHFAB010 Prepare and serve cocktails
- SITHFAB011 Provide advice on beers, spirits and liqueurs
- SITHFAB012 Provide advice on Australian wines
- SITHFAB013 Provide advice on imported wines
- SITHFAB014 Provide table service of food and beverage
- SITHFAB016 Provide advice on food
- SITHFAB017 Provide advice on food and beverage matching
- SITHFAB019 Plan and monitor espresso coffee
- SITXGLC001 Research and comply with regulatory requirements
- SITHACS001 Clean premises and equipment
- SITHACS002 Provide housekeeping services to guests
- SITHACS003 Prepare rooms for guests
- SITHACS004 Launder linen and guest clothes
- SITHACS006 Provide valet service
- SITHACS008 Provide accommodation reception services
- SITXMPR002 Create a promotional display or stand
- SITXMPR007 Develop and implement marketing strategies
- SITTIND001 Source and use information on the tourism and travel industry
- SITHGAM001 Provide responsible gambling services
- SITTTSL002 Access and interpret product information
- SITEEVT001 Source and use information on the events industry
- SITEEVT003 Coordinate on-site event registrations
- SITEEVT004 Provide event staging support
- SITEEVT005 Plan in-house events or functions